Privacy Policy

Your privacy and confidentiality are fundamental to everything we do at Sanctum.

Last updated: December 2024

Executive-Level Privacy Commitment

At Sanctum Executive Services, we understand that privacy isn't just a legal requirement—it's the foundation of trust that enables executive career transformation. We operate with the same confidentiality standards as top-tier executive search firms and investment banks.

Information We Collect

Professional Information: Resume details, career history, professional goals, LinkedIn profiles, and career-related documents you provide.

Contact Information: Name, email address, phone number, and preferred communication methods.

Service Preferences: Your service selections, scheduling preferences, and feedback on our deliverables.

Technical Information: Website usage data, IP addresses, and browser information for service improvement.

How We Use Your Information

Service Delivery: To provide premium career services, create customized documents, and deliver strategic career guidance.

Communication: To schedule consultations, provide updates, and deliver completed work products.

Service Improvement: To enhance our services and develop new offerings that meet executive-level standards.

Legal Compliance: To meet our legal obligations and protect our legitimate business interests.

Information Sharing and Disclosure

No Third-Party Sharing: We do not sell, rent, or share your personal information with third parties for marketing purposes.

Service Providers: We may share limited information with trusted service providers (e.g., secure document storage) who are bound by strict confidentiality agreements.

Legal Requirements: We may disclose information only when required by law or to protect our legal rights.

Business Transfers: In the event of a merger or acquisition, your information would be transferred under the same privacy protections.

Data Security

Enterprise-Grade Security: We use bank-level encryption, secure servers, and multi-factor authentication to protect your information.

Access Controls: Only authorized team members with legitimate business needs can access your information.

Regular Audits: We conduct regular security audits and updates to maintain the highest protection standards.

Secure Communications: All client communications are encrypted and stored in secure, access-controlled systems.

Your Rights and Choices

Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.

Data Portability: You can request a copy of your information in a portable format.

Deletion Rights: You can request deletion of your personal information, subject to legal and contractual obligations.

Communication Preferences: You can opt out of non-essential communications at any time.

Data Retention

We retain your information only as long as necessary to provide services and meet legal obligations. Typically:

  • Active client information: Duration of service relationship plus 3 years
  • Completed work products: 7 years for professional records
  • Marketing communications: Until you opt out
  • Website analytics: 2 years maximum

International Transfers

Your information is primarily stored and processed in the United States. If you are located outside the US, we ensure appropriate safeguards are in place for any international transfers, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions where applicable
  • Your explicit consent for specific transfers

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Notify you of material changes via email or prominent website notice
  • Provide at least 30 days' notice before implementing significant changes
  • Maintain previous versions for your reference

Contact Us

For any privacy-related questions, concerns, or requests, please contact us:

  • Email: privacy@sanctumexecutive.com
  • Phone: Available through your client portal
  • Mail: Sanctum Executive Services, Privacy Officer, [Address]

We will respond to all privacy inquiries within 48 hours and resolve issues within 30 days.